Why SA MSPs are ditching per-device bills: per-technician pricing in rand keeps software cost aligned with headcount — and puts monitoring, tickets, and patches in one dashboard.
If you only need the deep forex / break-even spreadsheet, see Per-device vs per-technician RMM pricing: which is cheaper for a South African MSP?. This guide is the practical ZAR cost picture: what you actually pay, where each plan's endpoint allowance binds, and when the bigger plans win.
What RMM costs look like when the invoice is in ZAR
Most global RMM tools quote in USD (or EUR). Your clients pay you in rand. That gap is not theoretical — exchange-rate swings, card forex fees, and VAT handling all move the real monthly number.
A local per-technician model flips the unit of cost:
- You pay for seats on your team, not every laptop under management
- Each plan includes a set number of endpoints, so most fleet growth does not change the bill, and anything above the allowance has a fixed, published rate
- The price is published in ZAR, so finance can budget without converting every month
Live prices always live on /pricing.
MSP plans at a glance (ZAR, monthly list)
| Plan | Monthly price (excl. VAT) | Technicians included | Endpoints included | Each extra endpoint |
|---|---|---|---|---|
| Solo | R1,790 | 1 (up to 4) | 100 | R6 |
| Growth | R8,900 | 5 | 500 | R5 |
| Scale | R16,900 | 10 | 1,200 | R4 |
| Enterprise | From R31,900 | 20 | 3,000 | R3.50 |
Prices are the published monthly list as at 10 November 2026. Extra technicians are R1,690 each per month, clients are unlimited on every plan, and annual billing is 10 months' price for 12 months. Always check /pricing before you quote a client.
Solo vs Growth: the allowance that decides the plan
When Solo is enough
Solo fits a single IT pro or a very small book:
- 1 technician included (up to 4), and 100 endpoints included
- Tickets, monitoring and remote control without a separate RMM bill
- Patching starts on Growth, so plan the move before patch compliance becomes a client requirement
Going a little over 100 endpoints is fine: each extra endpoint has a fixed rate. When you add technicians or need patching, Growth is usually the better deal.
When Growth and Scale win
Growth includes 5 technicians and 500 endpoints; Scale includes 10 technicians and 1,200 endpoints. Your bill moves when you hire, or when your fleet passes a generous allowance, not every time a client buys a laptop.
Scale adds an automation library, API, and SSO when you outgrow self-serve ops.
One dashboard, not four invoices
Per-technician pricing only helps if the platform replaces the pile of tools that usually sit next to the RMM:
- Monitoring and alerts — fleet health without a second alerter
- Tickets and SLA — queue and client context without a bolted-on PSA for day-to-day work
- Patching — policies and maintenance windows on Growth+
That bundle is the point of Allocentra for MSPs: cost model and ops model match. Tool sprawl is how a "cheap" per-device quote becomes four line items.
A simple ZAR cost-modelling checklist
Before you renew or switch, write down:
- Endpoints under management today
- Endpoints you expect in 12 months
- Technician seats today and the next hire date
- Whether you will pass your plan's endpoint allowance this year
- Every invoice that touches monitoring, tickets, patches, remote access, and the client portal
- Whether finance needs a ZAR invoice / EFT path vs USD card-only vendors
Then price forward on headcount, not on last month's device count. For the USD-vs-ZAR break-even maths, use the August comparison as the supporting worksheet — not a second homepage for the same keyword.
FAQ
How much does RMM cost in South Africa?
It depends on the model. Per-device USD tools scale with fleet size and exchange rate. Allocentra's ZAR plans include technicians and endpoints in one monthly price: as at 10 November 2026, Solo is R1,790/month (1 technician, 100 endpoints) and Growth is R8,900/month (5 technicians, 500 endpoints), excl. VAT. Always confirm live numbers on /pricing.
Is per-technician RMM pricing always cheaper?
No. It usually wins when you have few technicians and many endpoints — the common SA MSP pattern. A huge team with a light fleet may still prefer a negotiated per-device deal. Run both models with your own numbers.
Do Allocentra plans charge per endpoint?
Only above the allowance. Every plan includes a set number of endpoints (100 on Solo, 500 on Growth, 1,200 on Scale), and each endpoint above that has a fixed monthly rate shown on /pricing. Clients are unlimited on every plan.
Should I start on Solo?
Yes if you are one technician with a small fleet. Plan the Growth move before a big logo lands or you need patching, so the change is a decision, not a scramble.
Next step
See current ZAR plans, annual vs monthly, and trial terms on /pricing. Built for South African MSP and IT teams — solutions for MSPs.
